Support

Top Questions

How does Simpl work? Can I add a photo to a text page? Can I start a new website with a new username? Will my website show up on Google?

Support Articles

Repointing a domain name Search engine optimisation (coming soon)

Shared by Users

A quick tour of Simpl by MissTeeJO:

Tour of Simpl - MissTeeJO, YouTube

General

The App

Simpl Websites

User Accounts

Billing

Customer Service

General

What is Simpl?

It's a free website-builder app for your iPad.

How does Simpl work?

Download the app and add your content. Then create your account and publish your website right from the app.

Can I try before I buy?

Be our guest. Everyone gets a free two week trial of their website.

Does Simpl work on all iPads?

Simpl works on all iPads using iOS 5.0 or above.

Is Simpl available on other platforms, like iPhone, Mac or Android?

We’re focused on iPad for now as it’s a great size for making websites.

Will Simpl make me breakfast?

How do you like your eggs?

The App

How quickly can I build a website using the app?

The app gives you an instant website. Drop your content in, choose your theme, and hit publish – it takes just minutes.

How many pages can I have?

Simpl app builds a website of up to 8x pages. (Each news page can have up to 20x published posts.)

What types of pages can I create with the app?

Choose from a text page, quote page (great for your vision/mission statement), photo gallery page, news page or contact page.

How many pages can I add to my photo gallery pages?

There’s space for 18x photos in every gallery.

Can I use Simpl to make a blog?

Yes. Our news pages put your entries in date order, like a simple blog, as part of your website.

How many items can I have on a news page?

Up to 200x items are stored on your iPad, of which the 20x most recent items will show on your website.

Can I create multiple pages of the same page type?

Yes – all eight pages can be the same page type if you like.

Can I add my logo?

Not yet, but it won’t be too long.

Can I add videos?

Not yet, but we're working on it.

Can I add an email address link to a text page?

Yes you can! On the Create link pop-up, instead of using "http://www.example.com", use the format "mailto:myname@example.com".

Can I add a photo to a text page?

Yes! You can add hero images to text pages or news items. And if you like, you can add a classy caption for each one too.

How do I publish my new website?

You publish (including creating your account) directly from the Settings section of the app, as well as sharing your update to Facebook & Twitter.

What's the difference between preview and publish?

Preview shows you the website you’ve made, just on your iPad. Publishing puts your website on the internet for all to see.

What can we expect in the next release?

We can’t give everything away just yet, but sign up to our mailing list and you’ll be among the first to know.

Simpl Websites

Can I repoint my domain to my Simpl website?

For sure. Check out this article for instructions.

Can I change the way my website looks?

Sure, just choose a new theme in the Settings section of the app. We're creating new themes all the time.

Where does my new website appear?

Send everyone you know to: username.simpl.com (http://username.simpl.com is also just fine).

Where is my website hosted?

We host all Simpl websites on secure, dedicated, constantly monitored servers provided by our friends over at Media Temple.

Will my website show up on Google?

Yes, though it normally takes search engines a few weeks to list a published website. You can speed up the process by letting Google know - this requires a Google Account. There are also steps every website owner can take to improve their website's ranking. Your website address username.simpl.com works from day one - just type it into the address bar at the top of any browser.

My changes aren't showing on my website

Click or tap the "Refresh" button in your browser for the latest version of the page you just published. This is normally a circular arrow shape.

User Accounts

How do I create a Simpl account?

You create your account from within the app the first time you publish. It’s easy. Alternatively, go here and fill in the blanks.

How do I log in to my account?

Just click Login from the bottom of any page.

Can I change my username?

Sorry, we don’t offer this service at the moment. However, you can create a brand new username and website at any point if you wish.

Who is eligible for a free trial?

Everyone is, though you must be over 13 years of age. The free trial period is for two weeks and there is one free trial per person.

I lost my password / I need to change my password?

Fear not! You can reset your password really easily.

Billing

How much is my Simpl website?

After your free trial, it’s just US$4.99 a month, or the equivalent in your currency. We think it’s incredibly good value.

What do I get for my money?

We host your website securely, around-the-clock. By subscribing, you’re helping us serve up tasty new features in the future too.

Is there a minimum contract?

There isn’t. You can end your subscription whenever you like.

Customer Service

I'm not happy with my Simpl website

We’re very sorry to hear that. Please get in touch and we’ll do our best to make things sweet.

I have a technical question or feature request

We’d love to hear from you. Please get in touch.

Can I start a new Simpl website with a new username?

Yes of course. You can delete the app - though be aware you will lose your old website permanently. Then, download the app fresh from the App Store and create a new Simpl account, which you can use to publish as before.

How do I delete my website?

Websites with no subscription will automatically be deleted at the end of the two week free trial.

Question still not answered? Get in touch.